Privacy Policy

The Listening Lounge by Kush
Last Updated: 22 May 2026

At The Listening Lounge by Kush, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, book a session, or engage with our services.

This policy has been adapted from the document you provided and updated to reflect current UK privacy expectations and the nature of our listening support services.

1. Who We Are

The Listening Lounge by Kush is a safe and supportive listening space where individuals can talk freely, vent, express emotions, and feel heard without judgement.

We provide:

We do not provide clinical therapy or medical treatment.

For the purpose of UK data protection laws, The Listening Lounge by Kush acts as the data controller for your personal information.

2. Important Disclaimer

The Listening Lounge by Kush is a non-clinical listening service.

We are solely focused on:

We are not:

Our services should not be considered a replacement for:

If you are experiencing:

Please contact:

By using our services, you acknowledge and understand the nature and limitations of the support we provide.

3. Information We Collect

We may collect the following information:

Personal Information

Technical Information

When you use our website, we may automatically collect:

4. Sensitive Information

As our services involve emotional conversations, you may voluntarily share sensitive personal information during sessions.

We treat all information shared with care, respect, and confidentiality.

Sensitive information will only be processed:

5. How We Use Your Information

We may use your information to:

We do not sell your personal information to third parties.

6. Confidentiality

We aim to provide a private and safe environment for all conversations.

Information shared with us will be treated confidentially unless:

Where appropriate, we will attempt to discuss this with you first.

7. Lawful Basis for Processing

Under UK GDPR, we process personal information under the following lawful bases:

8. Data Storage and Security

We take appropriate security measures to protect your personal information from:

While we aim to protect your information, no online system can ever be guaranteed to be completely secure.

9. Data Retention

We only retain personal information for as long as necessary to:

When no longer required, information will be securely deleted or anonymised.

10. Cookies and Analytics

Our website may use:

These help us:

You may disable cookies through your browser settings.

11. Marketing Communications

Where you have given consent, we may send:

You may unsubscribe at any time.

12. Third Party Services

We may use trusted third party providers for:

These providers are expected to handle your information securely and lawfully.

13. Your Rights

Under UK GDPR, you may have the right to:

14. Children and Young People

Our services are not intended for individuals under 18 without appropriate parental or guardian involvement where necessary.

We do not knowingly collect personal information from minors unlawfully.

15. International Data Transfers

Where data is transferred outside the UK, appropriate safeguards will be implemented to protect your information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

17. Contact Us

If you have questions regarding this Privacy Policy or your information, please contact:

The Listening Lounge by Kush
Email: info@kushthehost.com
Website: kushthehost.com

18. Safeguarding and Welfare

The wellbeing and safety of our users is important to us.

While we provide supportive listening services, users remain responsible for seeking professional mental health or medical support where necessary.

If we believe there is an immediate risk of serious harm, we may take appropriate safeguarding action in accordance with legal and ethical responsibilities.